A case study was conducted of the usability of the Silk Road website (www.silkroadsushiandsteakhouse.com). Silk Road is an Asian restaurant located in the South Hills of the greater Pittsburgh area.
The case study was done as a result of visiting the site and experiencing frustrations and barriers to getting the information needed.
Silk Road did not endorse or solicit this evaluation. It serves as an exercise in good faith to discover potential usability issues, and provide recommendations on how it can be improved.